Our quality control program ensures that each PowerRouter product is manufactured to exact specifications and is thoroughly tested before leaving the factory.
The PowerRouter factory warranty period is 5 years as from the purchase date of the PowerRouter system. The warranty conditions are based on the European EU directive no. 99/44/EG. The legal rights are applied for unimpeded.
Unless you have a Nedap certificate for extended warranty in your possession no application for an extended warranty can be made. Nedap is always entitled to request to provide us with a copy of a such certifacte.
If a PowerRouter system becomes defective during the relevant PowerRouter warranty period, one of the following services, a Nedap’s sole discretion, will be performed at no charge for materials, exclusive labor costs:
The Business Partner / Installer who installed the PowerRouter, must report the defective PowerRouter system to the PowerRouter Helpdesk.
Warranty claims and any liability for direct or indirect damage(s) are excluded if arising from:
*Nedap reserves the right to replace the unit by another unit with similar or amended specification.